Frequently Asked Questions
Thank you for your interest in and support of local artists, the local art community and local business!
White Sands Art Studio is online only studio— we don’t currently have a physical studio space.
The artists studio is located in Perth, Western Australia.
Artwork can be purchased online via our gallery or via invoice (email us via whitesandsartstudio@gmail.com or call us on 0452 500 608 if this is your preference).
Online payments are processed securely via Stripe.
To purchase a work via direct bank deposit, please email or phone us and we will email you an invoice.
If you’d like to further discuss an artwork before you purchase, would like us to seek framing options or if you have any questions at all, please don’t hesitate to get in touch with us. We always love to have a chat!
Most certainly!
We offer an end-to-end service. Once your order is placed and finalised, we would be delighted to look after everything for you. We are more than happy to organise framing for you.
Note that when purchasing an unframed work, framing will be deducted from the artwork purchase, so please get in contact before hand.
Lead times will depend on where you’re based, the availability of our framing partners and how complex your framing requirements are. Please let us know what your requirements are, and we will seek quotes and lead times from there.
You certainly can. We can always assist with framing if this is preferred by you.
Yes, I accept a limited amount of commissions (custom artwork) per month.
Price of each commission will depend on size of canvas and framing.
A 50% down payment of the total cost is required before I begin your project. The final 50% will be paid at completion, and then the piece will be available for pickup or will be shipped to your location.
For all commission enquiries, reach out to me at whitesandsartstudio@gmail.com or DM through Instagram @whitesands.artstudio
We can seek quotes for shipment everywhere! Let us know your needs, and we’ll go from there.
Allow for 2-4 weeks for purchases to be delivered.
Artworks include shipping inclusive of the sale price.
^FOR INTERNATIONAL ORDERS OF ORIGINAL ART, ADDITIONAL SHIPPING FEES WILL APPLY. REQUEST A QUOTE BEFORE FINALISING YOUR ORDER.
You can track-the status of your order via email through the code we send you when your order is confirmed. If you are unable to access the status of your order, please contact me on email whitesandsartstudio@gmail.com or call +61 452500608.
We aim for excellence in all areas of our business, and we expect that your selected works are delivered to you in perfect condition.
As all works are either original or very limited edition and therefore custom, we do not offer refunds or exchanges for change of mind.
When making your selection, please keep in mind that differing settings of computer monitors may result in variations between how the works present, which includes colour detail.
White Sands Art Studio will only offer returns on works damaged during the freight process, where delivery has been arranged by us, and where the works have been delivered by our preferred art couriers.
If damage has occurred, a return lodgement notice must be placed within 2 (two) days of delivery. To begin this process, please email us at whitesandsartstudio@gmail.com. In this email, please include detailed photographs of the damage, as well as the packaging the work arrived in.
Please don’t hesitate to get in touch if you would like to discuss Artworks.